Support Board
Date/Time: Thu, 28 Nov 2024 00:34:47 +0000
Can no longer run Sierra Charts
View Count: 910
| [2014-10-22 12:45:57] |
| User98774 - Posts: 3 |
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Over the past week, I received several pop up messages that the version of Sierra Charts that I was using was out of date and could cause problems with trades. Yesterday I received a pop up that told me my version would no longer connect (in the near future) and that I needed to update my program. The pop up told me to go to my chart, click on help and download the updated program. I did this, downloaded the program, it loaded, but when I went to start-up the new program nothing happened. Since that time, I have gone to your web site and downloaded several versions of Sierra Charts - none would start up. I even deleted all versions of Charts from my computer and then downloaded - same result. I can now not access anything in my trading program and can not use it to trade. I need help on this right away. Thank you.
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| [2014-10-22 15:50:33] |
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We think we know what message you are referring to and that message was a mistake and did not apply to most of our users. Install this version of Sierra Chart which does not require Microsoft .NET: https://www.sierrachart.com/downloads/SierraChartSetupNoCLR.exe You will then be able to start Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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