Support Board
Date/Time: Thu, 28 Nov 2024 00:42:51 +0000
My Sierra Chart was "shut down"
View Count: 923
| [2014-10-22 02:45:49] |
| 37010476 - Posts: 22 |
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I think my broker shut down the bridge to my Sierra Charts package in error. I am unable to connect to Sierra Charts. I pay the monthly $27 for package 3. I am closing out my account with TransAct Futures today and I believe they shut down Sierra Charts in error as they also offer Sierra Charts to their clients. Please reconnect me to Sierra Charts!
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| [2014-10-22 07:24:31] |
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The problem you are experiencing is that you cannot connect to TransAct. They provide futures trading functionality and market data. So you will need to use another supported Data or Trading Service: https://www.sierrachart.com/index.php?page=doc/data.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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