Support Board
Date/Time: Wed, 27 Nov 2024 22:26:35 +0000
exceptino occurred while calling study function
View Count: 912
| [2014-10-21 19:00:22] |
| User19537 - Posts: 9 |
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updated software. now getting this Software version: 1202 | 2014-10-21 13:49:07 Usage end date: 2015-01-01 | 2014-10-21 13:49:07 Enabled for: Advanced Features. | 2014-10-21 13:49:07 Enabled for: Advanced Features 2. | 2014-10-21 13:49:07 Enabled for: Sierra Chart Historical Data Service. | 2014-10-21 13:49:07 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-10-21 13:49:07 Active service: TransAct Trading | 2014-10-21 13:49:07 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-10-21 13:49:07 2014-10-21 13:49:07 Local computer clock time | 2014-10-21 13:49:07 2014-10-21 18:49:07 GMT time | 2014-10-21 13:49:07 2014-10-21 13:49:07 Time zone adjusted time | 2014-10-21 13:49:07 Time difference to server time: 46 seconds. | 2014-10-21 13:49:07 WARNING: Your computer's clock is off by 46 seconds. For help with this Date-Time issue, press the Send for Analysis button. | 2014-10-21 13:49:07 Program path: C:\SierraChart\ | 2014-10-21 13:49:07 Data Files path: C:\SierraChart\Data\ | 2014-10-21 13:49:07 OS Version Number: 5.1 | 2014-10-21 13:49:07 Locale Information: English_United States.1252 | 2014-10-21 13:49:07 Checking for new symbol settings for ta | 2014-10-21 13:49:07 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 88.198.13.175 | 2014-10-21 13:49:07 HTTP connection to www.sierrachart.com:80 (800) | Connected. | 2014-10-21 13:49:07 Symbol settings are up-to-date for ta | 2014-10-21 13:49:07 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-10-21 13:49:12 HTTP connection to www.sierrachart.com:80 (800) | Closed. No error. | 2014-10-21 13:49:13 HTTP connection to www.sierrachart.com:80 (800) | Shutdown and closed. | 2014-10-21 13:49:13 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2014-10-21 13:49:14 Socket (908) | Connected. | 2014-10-21 13:49:14 TransAct Trading | Connected to server. | 2014-10-21 13:49:14 TransAct Trading | Sending logon request message. | 2014-10-21 13:49:14 TransAct Trading | Server Info - Server Name: Transact Futures/TransactToSierraBridge/1.3.2.0. | 2014-10-21 13:49:16 TransAct Trading | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-10-21 13:49:16 TransAct Trading | Successfully connected. Operation Successful. | 2014-10-21 13:49:16 TransAct Trading | Starting real-time market data updates for: ESZ4. ID: 1 | 2014-10-21 13:53:56 Intraday data recording state for symbol ESZ4 is set to pending. | 2014-10-21 13:53:56 HD Request # 2 | Downloading Intraday chart data for ESZ4 to the file ESZ4.scid. Service: ta | 2014-10-21 13:53:56 HD Request # 2 | Download start Date-Time: 2014-10-21 13:47:47.0 | 2014-10-21 13:53:56 HD Request # 2 | Using server: ds3.sierracharts.com port 10149 | 2014-10-21 13:53:56 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-10-21 13:53:56 Socket (1420) | Connected. | 2014-10-21 13:53:56 HD Request # 2 | Sending historical data logon request message. | 2014-10-21 13:53:56 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2014-10-21 13:47:47. Record interval: 0. Symbol: ESZ4 | 2014-10-21 13:53:57 HD Request # 2 | Decompressing data. | 2014-10-21 13:53:57 HD Request # 2 | Receiving Intraday data for ESZ4 starting at 2014-10-21 13:47:47 | 2014-10-21 13:53:57 HD Request # 2 | Timestamp of first Intraday data file record written: 2014-10-21 13:47:48 | 2014-10-21 13:53:57 Socket (1420) | Shutdown and closed. | 2014-10-21 13:53:57 The network socket for historical data has been closed. | 2014-10-21 13:53:57 HD Request # 2 | Received 4639 records from 2014-10-21 13:47:47 to 2014-10-21 13:53:06 (5.3 minutes) and wrote 4636 records for ESZ4 | 2014-10-21 13:53:57 HD Request # 2 | Intraday download COMPLETE for ESZ4. Completion time: 0s. Unique request ID: 1 | 2014-10-21 13:53:57 Real-time Intraday chart data file updates started for ESZ4 | 2014-10-21 13:53:57 File >> Disconnect selected. | 2014-10-21 13:57:25 Socket (908) | Shutdown and closed. | 2014-10-21 13:57:25 TransAct Trading | Disconnected from the server. | 2014-10-21 13:57:25 TransAct Trading | Starting server: C:\SierraChart\Transact\TransactToSierraBridge.exe | 2014-10-21 13:57:28 TransAct Trading | Connecting to the server 127.0.0.1. Port 1869 | 2014-10-21 13:57:30 Socket (800) | Connected. | 2014-10-21 13:57:30 TransAct Trading | Connected to server. | 2014-10-21 13:57:30 TransAct Trading | Sending logon request message. | 2014-10-21 13:57:30 TransAct Trading | Server Info - Server Name: Transact Futures/TransactToSierraBridge/1.3.2.0. | 2014-10-21 13:57:31 TransAct Trading | Server protocol version: 4. Client protocol version: 4. There is a protocol match. | 2014-10-21 13:57:31 TransAct Trading | Successfully connected. Operation Successful. | 2014-10-21 13:57:31 TransAct Trading | Starting real-time market data updates for: ESZ4. ID: 1 | 2014-10-21 13:57:31 Intraday data recording state for symbol ESZ4 is set to pending. | 2014-10-21 13:57:31 HD Request # 3 | Downloading Intraday chart data for ESZ4 to the file ESZ4.scid. Service: ta | 2014-10-21 13:57:31 HD Request # 3 | Download start Date-Time: 2014-10-21 13:53:06.0 | 2014-10-21 13:57:31 HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2014-10-21 13:57:31 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-10-21 13:57:31 Socket (1428) | Connected. | 2014-10-21 13:57:31 HD Request # 3 | Sending historical data logon request message. | 2014-10-21 13:57:31 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2014-10-21 13:53:06. Record interval: 0. Symbol: ESZ4 | 2014-10-21 13:57:32 HD Request # 3 | Decompressing data. | 2014-10-21 13:57:32 HD Request # 3 | Receiving Intraday data for ESZ4 starting at 2014-10-21 13:53:06 | 2014-10-21 13:57:32 HD Request # 3 | Timestamp of first Intraday data file record written: 2014-10-21 13:53:10 | 2014-10-21 13:57:32 Socket (1428) | Shutdown and closed. | 2014-10-21 13:57:32 The network socket for historical data has been closed. | 2014-10-21 13:57:32 HD Request # 3 | Received 1345 records from 2014-10-21 13:53:06 to 2014-10-21 13:56:39 (3.6 minutes) and wrote 1293 records for ESZ4 | 2014-10-21 13:57:32 HD Request # 3 | Intraday download COMPLETE for ESZ4. Completion time: 0s. Unique request ID: 2 | 2014-10-21 13:57:32 Real-time Intraday chart data file updates started for ESZ4 | 2014-10-21 13:57:32 Chart: ESZ4 3 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:57:59 * Chart: ESZ4 3 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:57:59 * Chart: ESZ4 3 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:00 * Chart: ESZ4 3 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:03 * Chart: ESZ4 3 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:04 * Chart: ESZ4 3 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:09 * Chart: ESZ4 3 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:10 * Chart: ESZ4 3 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:10 * Chart: ESZ4 3 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:12 * Error determining study collection version. Code = 0 | 2014-10-21 13:58:12 * Error determining study collection version. Code = 0 | 2014-10-21 13:58:18 * Error determining study collection version. Code = 0 | 2014-10-21 13:58:21 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:47 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:47 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:48 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:49 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:50 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:51 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:52 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:53 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:53 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:54 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:54 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:57 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:58 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:58:59 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:01 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:07 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:07 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:10 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:13 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:15 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:16 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:16 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:17 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:20 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:33 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:34 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:37 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:42 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:42 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:44 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:46 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:46 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:47 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:48 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:48 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:49 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:50 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:50 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:52 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:52 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:55 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:56 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:57 * Chart: ESZ4 15 Min #1 | Study: 298 | Exception occurred while calling study function. | 2014-10-21 13:59:57 * Date Time Of Last Edit: 2014-10-21 19:01:08
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| [2014-10-21 19:11:49] |
| User19537 - Posts: 9 |
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Nevermind.... I resolved the issue
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| [2014-10-21 21:07:12] |
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You need to remove the old Numbers Bars study and add the new one. In the latest prerelease, this exception message does not display. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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