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Date/Time: Thu, 28 Nov 2024 00:49:57 +0000



Incorrect Historical Data - Several ETFs

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[2014-10-21 16:46:23]
NRGTrader - Posts: 351
I'm tracking data on several ETFs and the data in Sierra Charts is incorrect - i.e., I've checked the SC data vs Morningstar, Yahoo Finance, Google Finance and at least one brokerage feed. The SC data is considerably different. I've just compare recent data over the past month so I can't offer an opinion as to older data. Here is a rough comparison by symbol - in following format, SYMBOL< SC LOW at recent market low in Oct 2014, OTHER reported LOW on same day (i.e., Morningtar or other service)

AMLP 16.66 17.50
YMLP 14.10 15.10
BIP 36.66 37.10
CORR 6.92 6.96
DIVI 21.32 21.64
CWB 45.47 46.35
CHY 12.51 13.19

I even deleted all my historical data for one symbol, AMLP thinking maybe there was some cumulative distribution (quarterly dividends, etc)issue affecting the price - still the same result.

[2014-10-22 03:19:36]
Sierra Chart Engineering - Posts: 104368
This must be due to this setting:
Global Settings >> Data/Trade Service Settings >Download Dividend Adjusted Historical Data


After adjusting this option, re-download the data in the chart with Edit >>Delete All Data and Download.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-10-22 12:39:11]
NRGTrader - Posts: 351
I had already tried that before posting this message. I also tried completely deleting the data file, closing SC, reloading and reloading all data - same result.
[2014-10-22 20:36:12]
Sierra Chart Engineering - Posts: 104368
We have to ask our data provider about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-10-22 20:39:58]
Sierra Chart Engineering - Posts: 104368
We just checked
CWB

Sierra Chart shows the low on October 15 as 45.47. Same as Google:
http://www.google.com/finance/historical?q=NYSEARCA%3ACWB

Do a comparison to Google and let us know if you see differences.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-10-22 20:56:47]
NRGTrader - Posts: 351
I tracked down the issue. Consider solved.

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