Support Board
Date/Time: Thu, 28 Nov 2024 00:49:30 +0000
Having problems moving stop order
View Count: 1167
| [2014-10-21 15:25:07] |
| Netz - Posts: 19 |
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Hello. I use cqg with AMP. For example if I trade 2 contracts in CL or TF. It is quite often when I move my stop to profit, that order would have issues. Please advise. Here is the log: There was an error with the order cancellation: Order Cancel Reject. Text: Cannot process order (error code 60). Please contact CQG if the problem persists.. Order Cancellation failed. Service order ID: 475215106 | 2014-10-21 09:39:00 * There was an error with the order modification: Order Modification Reject. Text: TE_invalidBuyStopPrice ExchangeRejectCode = ctUserDefined[]. Service order ID: 475423670 | 2014-10-21 10:52:22 * Unable to find order with service order ID when processing failed order modification. Service order ID: 475423670 | 2014-10-21 10:52:22 * There was an error with the order modification: Order Modification Reject. Text: TE_invalidBuyStopPrice ExchangeRejectCode = ctUserDefined[]. Service order ID: 475423796 | 2014-10-21 10:53:29 * Unable to find order with service order ID when processing failed order modification. Service order ID: 475423796 | 2014-10-21 10:53:29 * There was an error with the order modification: Order Modification Reject. Text: TE_invalidBuyStopPrice ExchangeRejectCode = ctUserDefined[]. Service order ID: 475438252 | 2014-10-21 11:12:54 * Unable to find order with service order ID when processing failed order modification. Service order ID: 475438252 | 2014-10-21 11:12:54 * |
| [2014-10-22 03:36:24] |
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The order modification is getting rejected as it should be. However, there is a problem with the handling of the rejection execution report and we need to solve that. For now, after the rejection, select Trade >> Refresh Trade Data from Service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-10-22 03:38:15
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