Support Board
Date/Time: Wed, 27 Nov 2024 22:45:02 +0000
Sierra not opening after update today 21.10.14
View Count: 942
| [2014-10-21 13:44:35] |
| AC88658 - Posts: 2 |
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First of all I would like to say that I think Sierracharts is an amazing piece of software and it's been a joy to use since I switched over to it. Today when I loaded sierra charts, I had a message to update it. I did this and followed the instructions, however when I try to open the software there is no response the program does not start! Please can someone help me with this Thank you Date Time Of Last Edit: 2014-10-21 15:30:30
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| [2014-10-21 17:01:58] |
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We apologize for the delay with this. Is the problem that when you start Sierra Chart, it does not appear and nothing happens? If so, this is usually an indication that .NET 4 is not installed on the system. Install this version of Sierra Chart which does not use .NET: https://www.sierrachart.com/downloads/SierraChartSetupNoCLR.exe Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-21 17:18:54] |
| AC88658 - Posts: 2 |
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Thanks for your reply. I had the version of Sierra Chart which included the AMP/TTnet settings: http://www.sierrachart.com/index.php?l=doc/download.php&CAID=amp I installed the .NET 4 on the system and it's working now. Thanks What's the difference between the versions -'NoCLR' and the '.NET 4'? |
| [2014-10-21 17:39:01] |
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The non-CLR version has no dependency on Microsoft .NET and has the new Sierra Chart spreadsheets.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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