Support Board
Date/Time: Wed, 27 Nov 2024 22:39:15 +0000
Connection to a LMAX error
View Count: 1669
| [2014-10-20 16:15:34] |
| User21223 - Posts: 92 |
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I can not connect to the Lmax. Message Log: LMAX Trading | Connecting. | 2014-10-20 17:13:21 LMAX Trading | Connecting to Demo Trade server: fix-ate.lmaxtrader.com:443 | 2014-10-20 17:13:21 LMAX FIX Trading socket (0) | Resolved address fix-ate.lmaxtrader.com to IP 91.215.165.68 | 2014-10-20 17:13:21 LMAX FIX Trading socket (1164) | Connected. | 2014-10-20 17:13:21 LMAX FIX Trading socket (1164) | Starting SSL connection. | 2014-10-20 17:13:21 LMAX FIX Trading socket (1164) | SSL connection error: error:1408F10B:SSL routines:SSL3_GET_RECORD:wrong version number | 2014-10-20 17:13:21 * LMAX FIX Trading socket (1164) | SSL connection failed. | 2014-10-20 17:13:21 LMAX FIX Trading socket (1164) | SSL object has been freed. SSL state is now disconnected. | 2014-10-20 17:13:21 LMAX FIX Trading socket (1164) | Shutdown and closed. | 2014-10-20 17:13:21 LMAX FIX Trading: Socket connection was closed without any logout messages sent or received. | 2014-10-20 17:13:21 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-10-20 17:13:21 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-10-20 17:13:21 LMAX Trading | Disconnected from trade and market data servers. | 2014-10-20 17:13:21 Will reconnect to the server in 5.0 seconds Select 'File >> Disconnect' to prevent further connection attempts. | 2014-10-20 17:13:21 File >> Disconnect selected. | 2014-10-20 17:13:22 LMAX Trading | Disconnected from trade and market data servers. | 2014-10-20 17:13:22 |
| [2014-10-21 05:38:55] |
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We apologize for the delay with this. We know how important connectivity can be. We are just getting to this now. We need to change the SSL version being used. We are doing that now . We are going to put out a new release in about 15 minutes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-21 06:04:56] |
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We have released a new version which solves this problem. Update with Help >> Download Prerelease. Let us know if you have any further problems connecting to LMAX. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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