Support Board
Date/Time: Wed, 27 Nov 2024 22:32:35 +0000
CBOT(ZB,ZN,ZF) charts not updating
View Count: 1155
| [2014-10-17 12:19:44] |
| EthanC - Posts: 44 |
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Hi, May I also know why are there inconsistent gaps when the chart is set to 1-min? The chart does not flow consistently in 1-min, it jumps. i.e, 18:05 - 18:07 18:15 - 18:20 19:20 - 19:23 etc Datafeed: Rithmic |
| [2014-10-17 13:14:10] |
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Post an image of one of the charts. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-17 13:27:34] |
| EthanC - Posts: 44 |
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http://www.sierrachart.com/image.php?l=1413552325975.png http://www.sierrachart.com/image.php?l=141355242689.png http://www.sierrachart.com/image.php?l=1413552448944.png |
| [2014-10-18 03:38:06] |
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The most likely reason is there was no trading at those times. Otherwise, this question is outside the scope of our support. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-18 04:32:19] |
| EthanC - Posts: 44 |
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Hi, Thanks for your reply. But it doesn't make sense for the chart to skip minutes right? If there was no trading the chart could just print the next minute. There are times during the overnight session when the price stays unchange but the chart prints the next minute. |
| [2014-10-19 20:25:30] |
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We have to do a comparison. Tell us the time zone that Sierra Chart is set to. Otherwise we have no point of reference. It is complete normal during overnight hours, for a chart not to contain data for every minute. This may not be unusual for the US bond market. If you want to include a column for every minute, then you need to check Chart >> Chart Settings >>Include Columns with No Data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-20 07:35:35] |
| EthanC - Posts: 44 |
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Hi, I get your point, I thought there is something wrong with the datafeed or how SC processes the feed. If your team would like to do a comparison, my timezone is on Eastern Time. Thanks. |
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