Support Board
Date/Time: Wed, 27 Nov 2024 22:49:41 +0000
Problem connecting to AMP
View Count: 1024
| [2014-10-16 12:52:56] |
| User24858 - Posts: 2 |
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Hello Support, I am having a problem connecting to my AMP clearing account. Please find log attached. AMP CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-10-16 13:49:26 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-10-16 13:49:26 socket (1220) | Connected. | 2014-10-16 13:49:26 AMP CQG FIX: Sending the Logon message. | 2014-10-16 13:49:26 AMP CQG FIX: Received a Logout message. Text = Logon failed: Trader is not enabled to use FixService client application. Please contact your FCM. | 2014-10-16 13:49:27 AMP CQG FIX: Sending a Logout message. Text = Received Logout message. | 2014-10-16 13:49:27 socket (1220) | Shutdown and closed. | 2014-10-16 13:49:27 AMP CQG FIX: Logged out and disconnected. | 2014-10-16 13:49:27 AMP CQG FIX: Disconnected. | 2014-10-16 13:49:27 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-10-16 13:49:27 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-10-16 13:49:27 AMP CQG | Disconnected. | 2014-10-16 13:49:27 Will reconnect to the server in 5.0 seconds Select 'File >> Disconnect' to prevent further connection attempts. | 2014-10-16 13:49:27 AMP CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-10-16 13:49:32 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-10-16 13:49:32 socket (1124) | Connected. | 2014-10-16 13:49:32 AMP CQG FIX: Sending the Logon message. | 2014-10-16 13:49:32 AMP CQG FIX: Received a Logout message. Text = Logon failed: Trader is not enabled to use FixService client application. Please contact your FCM. | 2014-10-16 13:49:32 AMP CQG FIX: Sending a Logout message. Text = Received Logout message. | 2014-10-16 13:49:32 socket (1124) | Shutdown and closed. | 2014-10-16 13:49:32 AMP CQG FIX: Logged out and disconnected. | 2014-10-16 13:49:32 AMP CQG FIX: Disconnected. | 2014-10-16 13:49:32 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-10-16 13:49:32 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-10-16 13:49:32 AMP CQG | Disconnected. | 2014-10-16 13:49:32 Will reconnect to the server in 5.0 seconds Select 'File >> Disconnect' to prevent further connection attempts. | 2014-10-16 13:49:32 File >> Disconnect selected. | 2014-10-16 13:49:32 AMP CQG | Disconnected. | 2014-10-16 13:49:32 |
| [2014-10-16 14:50:28] |
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Contact AMP and let them know the CQG server is giving you this message: AMP CQG FIX: Received a Logout message. Text = Logon failed: Trader is not enabled to use FixService client application. Please contact your FCM. | 2014-10-16 13:49:27 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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