Support Board
Date/Time: Wed, 27 Nov 2024 22:29:04 +0000
SC Realtime data...
View Count: 850
| [2014-10-15 16:26:34] |
| pavel.matousek80 - Posts: 3 |
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Hello, I have problem with data connection. I am connected, but I have no real time data. According to "message log" is everything ok, but without real time data.... Could You help me? HD Request # 19 | Downloading Intraday chart data for C to the file C.scid. Service: equities.us | 2014-10-15 18:15:04 HD Request # 19 | Download start Date-Time: 2014-10-15 17:55:00.0 | 2014-10-15 18:15:04 HD Request # 19 | Using server: scdf1.sierracharts.com port 10149 | 2014-10-15 18:15:04 Socket (0) | Resolved address ds6.sierracharts.com to IP XXXXXXX | 2014-10-15 18:15:04 Socket (2668) | Connected. | 2014-10-15 18:15:05 HD Request # 19 | Sending historical data logon request message. | 2014-10-15 18:15:05 HD Request # 19 | Requesting Intraday data. Start Date-Time: 2014-10-15 17:55:00. Record interval: 1. Symbol: C | 2014-10-15 18:15:05 HD Request # 19 | Decompressing data. | 2014-10-15 18:15:05 HD Request # 19 | Receiving Intraday data for C starting at 2014-10-15 17:55:00 | 2014-10-15 18:15:05 HD Request # 19 | Timestamp of first Intraday data file record written: 2014-10-15 17:55:00 | 2014-10-15 18:15:05 Socket (2668) | Shutdown and closed. | 2014-10-15 18:15:05 The network socket for historical data has been closed. | 2014-10-15 18:15:05 HD Request # 19 | Received 218 records from 2014-10-15 17:55:00 to 2014-10-15 18:00:03 (5.1 minutes) and wrote 218 records for C | 2014-10-15 18:15:05 HD Request # 19 | Intraday download COMPLETE for C. Completion time: 1s | 2014-10-15 18:15:05 Real-time Intraday chart data file updates started for C | 2014-10-15 18:15:05 |
| [2014-10-15 17:08:53] |
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Restart Sierra Chart, connect to the data feed, wait about a minute and then post a copy of the Message Log. We must see the entire message log.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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