Support Board
Date/Time: Wed, 27 Nov 2024 20:34:42 +0000
DOM Refresh Issue
View Count: 1000
[2014-10-10 16:27:42] |
User80177 - Posts: 29 |
The DOM often retains characters as shown in the attached image. The problem often develops after several minutes. Closing and reopening the DOM does not remove the characters. Only re-starting SC clears it. Pls advise. Thanks |
[2014-10-10 16:52:05] |
Sierra Chart Engineering - Posts: 104368 |
We do not see an image but we think we know what you are talking about. You are using Interactive Brokers. Update Sierra Chart to the latest release with Help >> Download Prerelease. After the update make sure that Global Settings >> Data/Trade Service Settings >>Clear Out Of Order Market Depth Data is set to True. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-10-10 16:52:40
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