Support Board
Date/Time: Wed, 27 Nov 2024 22:46:50 +0000
Problem with ---Save Chart to File-- under ---Replay Chart--- mode
View Count: 1026
| [2014-10-10 11:16:54] |
| moonmist - Posts: 127 |
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Hi, Under normal circumstances, I can save a copy of a chart to my PC by selecting Edit ---> Screen Images ---> Save Chart to File However, if I am replaying all the charts in a Chartbook, this command no longer works. I just get an empty file with name like "Replay 1.0X". The following has appeared in the Message Log: The chart image has been saved to: D:\Saved Chart\Replay 1.0X: ES-201412-GLOBEX [M] 1 Min #5 2014-10-10 07_10_56.271.png | 2014-10-10 07:10:56 * Please check on it. Thanks. PS: I am running Sierra Chart version 1187. |
| [2014-10-10 15:31:22] |
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We see why this happens and it will be corrected in the next release. The problem is the file name contains a ":".
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-13 13:21:26] |
| moonmist - Posts: 127 |
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Hi, I installed Sierra Chart version 1200. Still have the same problem. |
| [2014-10-13 17:00:59] |
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This will be resolved in the next release.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-16 16:59:08] |
| moonmist - Posts: 127 |
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Hi, What are the differences between version 1201 and 1202 ? Which version should I install to solve the "Save Chart to File" issue ? Thanks. |
| [2014-10-16 19:02:38] |
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We cannot answer the first question. It is too time-consuming and complex to answer. We do a lot of development, most of it which is minor . Use the latest prerelease to solve the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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