Support Board
Date/Time: Wed, 27 Nov 2024 20:43:59 +0000
Historical Data is Offset and Wrong
View Count: 879
[2014-10-09 21:40:03] |
User56866 - Posts: 28 |
Hi I am using CQG for Live Data through AMP Clearing, my Data/Trade Service is set to "AMP CQG [trading]" should it be set to "CQG Trading [trading]"? When I load an intraday chart their is a large gap between live prices and the prices loaded from historical data. In the attached image you can see I opened an intraday chart of TF (Russell Emini) for the first time and waited a few minutes before I took a screenshot, as a result the last few bars are from the live data feed, whilst the previous bars are all historical prices, and there is a large discrepancy between them. What is the problem here? Thanks, Ben |
[2014-10-09 21:58:31] |
Sierra Chart Engineering - Posts: 104368 |
We currently know about this problem. Not sure when it will be solved. You should be using: "AMP CQG [trading]" Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-10-09 21:59:02
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[2014-10-09 22:27:53] |
User56866 - Posts: 28 |
Well that is not very promising. What exactly is the problem? Choosing to "Delete and Download" data seems to help somewhat but I will wait and see how it looks when we open tomorrow. Thanks for your help. |
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