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Date/Time: Wed, 27 Nov 2024 20:43:59 +0000



Historical Data is Offset and Wrong

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[2014-10-09 21:40:03]
User56866 - Posts: 28
Hi

I am using CQG for Live Data through AMP Clearing, my Data/Trade Service is set to "AMP CQG [trading]" should it be set to "CQG Trading [trading]"?

When I load an intraday chart their is a large gap between live prices and the prices loaded from historical data. In the attached image you can see I opened an intraday chart of TF (Russell Emini) for the first time and waited a few minutes before I took a screenshot, as a result the last few bars are from the live data feed, whilst the previous bars are all historical prices, and there is a large discrepancy between them.

What is the problem here?

Thanks,
Ben

imagetf.png / V - Attached On 2014-10-09 21:35:43 UTC - Size: 3.52 KB - 318 views
[2014-10-09 21:58:31]
Sierra Chart Engineering - Posts: 104368
We currently know about this problem. Not sure when it will be solved.

You should be using:
"AMP CQG [trading]"

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-10-09 21:59:02
[2014-10-09 22:27:53]
User56866 - Posts: 28
Well that is not very promising. What exactly is the problem? Choosing to "Delete and Download" data seems to help somewhat but I will wait and see how it looks when we open tomorrow.

Thanks for your help.

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