Support Board
Date/Time: Wed, 27 Nov 2024 20:45:10 +0000
Amp_Rithmic
View Count: 925
| [2014-10-09 17:47:54] |
| User20702 - Posts: 13 |
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I am trying to connect to a rhythmic data feed supplied by amp with no luck amp has no idea what they are doing and directed me to you after three hours wasted. Can you help me I have what is supposed to be a good password and UN for my live account with AMP. I have entered these but Sierra does not stay connected. I Pasted the Log here: Current selected Data/Trading service: Rithmic Trading | 2014-10-09 17:46:31 Checking for new symbol settings for rim | 2014-10-09 17:46:31 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-10-09 17:46:32 HTTP connection to www.sierrachart.com:80 (788) | Connected. | 2014-10-09 17:46:32 Requesting symbol settings for rim. Overwrite = on. | 2014-10-09 17:46:32 Symbol settings received. | 2014-10-09 17:46:34 Processed received symbol settings | 2014-10-09 17:46:35 HTTP connection to www.sierrachart.com:80 (788) | Closed. No error. | 2014-10-09 17:46:44 HTTP connection to www.sierrachart.com:80 (788) | Shutdown and closed. | 2014-10-09 17:46:44 Thanks Dave |
| [2014-10-09 21:43:20] |
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We need to see the complete message log. Provide a copy of the Message Log, by following these instructions: http://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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