Support Board
Date/Time: Wed, 27 Nov 2024 20:32:33 +0000
Cant connect after downloading latest version
View Count: 1132
| [2014-10-09 15:57:15] |
| User72178 - Posts: 6 |
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Software version: 1199 | 2014-10-09 09:53:14 Usage end date: 2014-10-12 | 2014-10-09 09:53:14 Enabled for: Advanced Features. | 2014-10-09 09:53:14 Enabled for: Sierra Chart Historical Data Service. | 2014-10-09 09:53:14 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-10-09 09:53:14 Active service: Rithmic Trading | 2014-10-09 09:53:14 Time Zone: -06:00:00 (MST-07MDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-10-09 09:53:14 2014-10-09 09:53:14 Local computer clock time | 2014-10-09 09:53:14 2014-10-09 15:53:14 GMT time | 2014-10-09 09:53:14 2014-10-09 09:53:14 Time zone adjusted time | 2014-10-09 09:53:14 Time difference to server time: 3 seconds. | 2014-10-09 09:53:14 Program path: C:\SierraChart\ | 2014-10-09 09:53:14 Data Files path: C:\SierraChart\Data\ | 2014-10-09 09:53:14 OS Version Number: 5.1 | 2014-10-09 09:53:14 Checking for new symbol settings for rim | 2014-10-09 09:53:14 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-10-09 09:53:14 HTTP connection to www.sierrachart.com:80 (1012) | Connected. | 2014-10-09 09:53:14 Symbol settings are up-to-date for rim | 2014-10-09 09:53:14 Notice: 3 days of full use Remaining. If you would like to continue full use the software and services, | 2014-10-09 09:53:14 * purchase more usage time by selecting 'Help >> Add Usage Credit' on the menu. | 2014-10-09 09:53:14 * Rithmic Trading | Port for executable: 1041 | 2014-10-09 09:53:19 Listening socket (1460), port 1041 | Closed. | 2014-10-09 09:53:19 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2014-10-09 09:53:19 Rithmic Trading | Connecting to the server 127.0.0.1. Port 1041 | 2014-10-09 09:53:21 Socket (1472) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-10-09 09:53:22 Socket (1472) | Shutdown and closed. | 2014-10-09 09:53:22 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-10-09 09:53:22 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-10-09 09:53:22 Rithmic Trading | Disconnected from the server. | 2014-10-09 09:53:22 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-10-09 09:53:22 Rithmic Trading | Port for executable: 1043 | 2014-10-09 09:53:24 Listening socket (1468), port 1043 | Closed. | 2014-10-09 09:53:24 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2014-10-09 09:53:24 HTTP connection to www.sierrachart.com:80 (1012) | Closed. No error. | 2014-10-09 09:53:24 HTTP connection to www.sierrachart.com:80 (1012) | Shutdown and closed. | 2014-10-09 09:53:24 Rithmic Trading | Connecting to the server 127.0.0.1. Port 1043 | 2014-10-09 09:53:26 Socket (1056) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-10-09 09:53:27 Socket (1056) | Shutdown and closed. | 2014-10-09 09:53:27 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-10-09 09:53:27 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-10-09 09:53:27 Rithmic Trading | Disconnected from the server. | 2014-10-09 09:53:27 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-10-09 09:53:27 Rithmic Trading | Port for executable: 1045 | 2014-10-09 09:53:29 Listening socket (1472), port 1045 | Closed. | 2014-10-09 09:53:29 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2014-10-09 09:53:29 Rithmic Trading | Connecting to the server 127.0.0.1. Port 1045 | 2014-10-09 09:53:31 Socket (1060) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-10-09 09:53:32 Socket (1060) | Shutdown and closed. | 2014-10-09 09:53:32 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-10-09 09:53:32 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-10-09 09:53:32 Rithmic Trading | Disconnected from the server. | 2014-10-09 09:53:32 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-10-09 09:53:32 Rithmic Trading | Port for executable: 1047 | 2014-10-09 09:53:34 Listening socket (1056), port 1047 | Closed. | 2014-10-09 09:53:34 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2014-10-09 09:53:34 Rithmic Trading | Connecting to the server 127.0.0.1. Port 1047 | 2014-10-09 09:53:36 Socket (1072) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2014-10-09 09:53:37 Socket (1072) | Shutdown and closed. | 2014-10-09 09:53:37 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2014-10-09 09:53:37 To prevent further connection attempts, select 'File >> Disconnect'. | 2014-10-09 09:53:37 Rithmic Trading | Disconnected from the server. | 2014-10-09 09:53:37 Will reconnect to the server in 2.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2014-10-09 09:53:37 Rithmic Trading | Port for executable: 1050 | 2014-10-09 09:53:39 Listening socket (1060), port 1050 | Closed. | 2014-10-09 09:53:39 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2014-10-09 09:53:39 Rithmic Trading | Connecting to the server 127.0.0.1. Port 1050 | 2014-10-09 09:53:41 File >> Disconnect selected. | 2014-10-09 09:53:41 Socket (1472) | Shutdown and closed. | 2014-10-09 09:53:41 Rithmic Trading | Disconnected from the server. | 2014-10-09 09:53:41 |
| [2014-10-09 16:48:19] |
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The newer versions of Sierra Chart use a new library from Rithmic which does not support Windows XP. So you will need to go back to a prior version. We recommend going back to version 1185 earlier: https://www.sierrachart.com/index.php?page=doc/download.php#Rollback Let us know if you still cannot connect after going back to an earlier version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-09 17:04:39] |
| joeroma - Posts: 43 |
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I had the same problem connecting with Rithmic. I went back to 1187 and everything is fine. I guess I have to upgrade to W7 for later SC versions to work.
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| [2014-10-09 22:10:56] |
| ganz - Posts: 1048 |
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SC Support We recommend going back to version 1185 earlier:
Is it OK to use v.1182 Rim/ folder only? thnx. |
| [2014-10-09 22:18:55] |
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Yes. This should be fine.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-09 23:07:27] |
| ganz - Posts: 1048 |
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SC Support. What was the reason for the changes: 1) new API? 2) new functionality (server side OCO, bracket)? 3) something else? 4) is there any issue to use the old bridge with a newest SC version? 5) is there any plans for the linux Rithmic bridge next year? thnx. ps: there is a feedback that the new bridge crashes on Linux/Wine. |
| [2014-10-10 03:14:55] |
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1. Yes. 2. Yes. 3. No. 4. We would not think so but we have not tested this. 5. We will see. ps: there is a feedback that the new bridge crashes on Linux/Wine. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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