Support Board
Date/Time: Wed, 27 Nov 2024 20:52:16 +0000
Symbol unknown and download fail
View Count: 937
| [2014-10-07 11:00:33] |
| User21575 - Posts: 3 |
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HD Request # 3 | Downloading Intraday chart data for ESH5-CME to the file ESH5-CME.scid. Service: rim | 2014-10-07 18:52:41 HD Request # 3 | Download start Date-Time: 2014-10-07 18:40:25.0 | 2014-10-07 18:52:41 HD Request # 3 | Sending historical data request. Start Date-Time: 2014-10-07 18:40:25. Record interval: 1. Symbol: ESH5-CME | 2014-10-07 18:52:41 Rithmic Trading | Requesting historical Minute data. | 2014-10-07 18:52:41 HD Request # 3 | Error downloading historical Intraday data for ESH5-CME. Error requesting historical Minute data. Rithmic error code: API_NO_DATA | 2014-10-07 18:52:41 * HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ESH5-CME | 2014-10-07 18:52:41 HD Request # 3 | Intraday download COMPLETE for ESH5-CME. Completion time: 0s | 2014-10-07 18:52:41 Real-time Intraday chart data file updates started for ESH5-CME | 2014-10-07 18:52:41 |
| [2014-10-07 15:05:57] |
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Contact your trading service and make sure you are authorized for the ES futures on your trading account. If you need further help, let us know. We also need to see the complete Message Log. Not only a portion. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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