Support Board
Date/Time: Wed, 27 Nov 2024 20:37:48 +0000
Rithmic and Top Step Trading
View Count: 997
[2014-10-06 00:13:58] |
User40526 - Posts: 166 |
Any help you can give me on how to get Rithmic historical intraday data would be appreciated. I followed the instructions from Top Step and the intraday data I am receiving is only from the time I connected.
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[2014-10-06 01:54:11] |
Sierra Chart Engineering - Posts: 104368 |
There is nothing special to do for this. So therefore we need to determine why there is a problem. Restart Sierra Chart and open a chart , wait about a minute and then post a copy of the Message Log by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-10-06 12:01:10] |
User40526 - Posts: 166 |
[Log removed] I have only changed the symbol on one chart group until I figure out why I am not getting historical intraday data from Rithmic Date Time Of Last Edit: 2014-10-06 17:01:32
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[2014-10-06 16:36:01] |
User40526 - Posts: 166 |
OK, i have switched off of Rithmic for my data feed with TST.
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[2014-10-06 16:59:06] |
Sierra Chart Engineering - Posts: 104368 |
Restart Sierra Chart. Open only one chart, and no other charts please, using the Rithmic symbol found in File >> Find Symbol and post a copy of the Message Log again. This other log has too much other information and invalid symbols in it for us to help with. It has been removed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-10-06 16:59:55
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