Support Board
Date/Time: Wed, 27 Nov 2024 18:32:46 +0000
Issue
View Count: 851
| [2014-10-02 01:53:03] |
| C. Notes - Posts: 129 |
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Hi, I can't seem to trade from a chart on any NZD crosses via TWS. The orders will show but they cannot be placed or updated. I've tried everything and including opening new charts etc... All other symbols work fine. Please check this out and advise if I've done something wrong here... Cheers Date Time Of Last Edit: 2014-10-02 01:55:46
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| [2014-10-02 02:04:16] |
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If you cannot even enter an order, make sure Trade >> Chart Trade Mode On is enabled for the chart. Are there any error messages shown in Trade >> Trade Service Log related to the orders? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-02 11:16:43] |
| C. Notes - Posts: 129 |
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Yes this is on. This is the response to an order placed Inserted missing order fill for symbol: EUR.NZD-CASH-IDEALPRO. Date-Time: 2014-10-02 05:22:16. | 2014-10-02 06:15:23 Resetting last modify Price and Quantity due to an apparent failed order modification. Internal order ID: 15480 | 2014-10-02 06:16:12 |
| [2014-10-02 15:37:59] |
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Neither of those messages could be from submitting a new order.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-10-02 21:36:25] |
| C. Notes - Posts: 129 |
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Ok, this is interesting because now everything seems to be working and I have changed absolutely nothing. I will assume this may be something on IB's side. Something is suddenly different.... After months of not being able to update NZD orders now I can! I'll post back if the problem returns, though it appears to now be fine. Cheers |
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