Support Board
Date/Time: Fri, 10 Jan 2025 18:31:47 +0000
Post From: SC tries to logon with wrong user account name
| [2016-09-21 05:59:17] |
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We are not going to make any changes. We have updated the documentation related to this here: https://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#AutomaticallyLogin We have no further comment on this other than to say this cannot possibly be true: My concern is that SC randomly tries to logon with the wrong LIVE user account name instead of the SIM account user name; can you please look into correcting this behaviour to ensure the certainty of the account logged into. The particular Username and Password which is being used, is what you have specified in Sierra Chart. What you are saying is a total impossibility. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |