Support Board
Date/Time: Fri, 10 Jan 2025 17:18:02 +0000
Post From: Failure with order with Service order ID:...... Account not active
| [2016-09-20 17:40:28] |
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The only thing that we can say in regards to this is to make sure you are using the correct Trade Account on the Trade Window which will happen automatically if that is the only account on your Rithmic Username. This is how you can select the account: http://www.sierrachart.com/index.php?page=doc/TradeWindow.html#SelectingTradeAccount Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |