Support Board
Date/Time: Fri, 10 Jan 2025 17:58:28 +0000
Post From: CQG Support struggling to log me in.
| [2016-09-18 04:37:41] |
| iliabelov - Posts: 3 |
|
I updated to the current version. Now it is giving me this error. Software version: 1460 | 2016-09-17 23:36:03 Uses New Spreadsheets | 2016-09-17 23:36:03 Usage end date: 2016-10-22 | 2016-09-17 23:36:03 Enabled for: Advanced Features. | 2016-09-17 23:36:03 Enabled for: Sierra Chart Historical Data Service. | 2016-09-17 23:36:03 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-09-17 23:36:03 Current selected Data/Trading service: CQG FIX Trading | 2016-09-17 23:36:03 Chart Update Interval: 500 | 2016-09-17 23:36:03 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-09-17 23:36:03 2016-09-17 23:36:03 Local computer time | 2016-09-17 23:36:03 2016-09-18 04:36:03 Local computer time in UTC | 2016-09-17 23:36:03 2016-09-17 23:36:03 Local computer time in SC Time Zone | 2016-09-17 23:36:03 2016-09-18 04:34:49 Server time in UTC | 2016-09-17 23:36:03 Local computer UTC time and Server UTC time difference: 9 seconds. | 2016-09-17 23:36:03 Program path: C:\SierraChart\ | 2016-09-17 23:36:03 Data Files path: C:\SierraChart\Data\ | 2016-09-17 23:36:03 OS Version Number: 6.2 | 2016-09-17 23:36:03 Locale Setting: C | 2016-09-17 23:36:03 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2016-09-17 23:36:20 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214. | 2016-09-17 23:36:20 socket (19) | Connected. | 2016-09-17 23:36:20 socket (19) | Starting TLS 1.2 connection. | 2016-09-17 23:36:20 socket (19) | SSL connection established. | 2016-09-17 23:36:20 CQG FIX: Sending the Logon message. | 2016-09-17 23:36:20 CQG FIX: Received a Logout message. Text = Trader is not authorized on any regular (non-Omnibus, non-template) accounts. | 2016-09-17 23:36:20 CQG FIX: Sending a Logout message. Text = Received Logout message. | 2016-09-17 23:36:20 socket (19) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-17 23:36:20 socket (19) | SSL has been shut down. | 2016-09-17 23:36:20 socket (19) | SSL object has been freed. SSL state is now disconnected. | 2016-09-17 23:36:20 socket (19) | Shutdown and closed. | 2016-09-17 23:36:20 CQG FIX: Disconnected. | 2016-09-17 23:36:20 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-17 23:36:20 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-17 23:36:20 CQG FIX Trading | Disconnected. | 2016-09-17 23:36:20 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-17 23:36:20 File >> Disconnect selected. | 2016-09-17 23:36:21 CQG FIX Trading | Disconnected. | 2016-09-17 23:36:21 |