Support Board
Date/Time: Fri, 10 Jan 2025 17:30:20 +0000
Post From: CQG Support struggling to log me in.
| [2016-09-17 18:59:21] |
| iliabelov - Posts: 3 |
|
Software version: 1459 | 2016-09-17 13:58:29 Uses New Spreadsheets | 2016-09-17 13:58:29 Usage end date: 2016-10-22 | 2016-09-17 13:58:29 Enabled for: Advanced Features. | 2016-09-17 13:58:29 Enabled for: Sierra Chart Historical Data Service. | 2016-09-17 13:58:29 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-09-17 13:58:29 Current selected Data/Trading service: CQG FIX Trading | 2016-09-17 13:58:29 Chart Update Interval: 500 | 2016-09-17 13:58:29 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-09-17 13:58:29 2016-09-17 13:58:29 Local computer time | 2016-09-17 13:58:29 2016-09-17 18:58:29 Local computer time in UTC | 2016-09-17 13:58:29 2016-09-17 13:58:29 Local computer time in SC Time Zone | 2016-09-17 13:58:29 2016-09-17 18:42:45 Server time in UTC | 2016-09-17 13:58:29 Local computer UTC time and Server UTC time difference: 8 seconds. | 2016-09-17 13:58:29 Program path: C:\SierraChart\ | 2016-09-17 13:58:29 Data Files path: C:\SierraChart\Data\ | 2016-09-17 13:58:29 OS Version Number: 6.2 | 2016-09-17 13:58:29 Locale Setting: C | 2016-09-17 13:58:29 CQG FIX: Not connecting to trading server because Username is not specified. | 2016-09-17 13:58:41 CQG FIX Trading | Connecting to market data server demoapi.cqg.com | 2016-09-17 13:58:41 CQG WebAPI | Connecting to websocket server. | 2016-09-17 13:58:41 CQG WebAPI websocket (0) | Resolved address demoapi.cqg.com to IP 208.48.16.32. | 2016-09-17 13:58:41 CQG WebAPI websocket (16) | Connected. | 2016-09-17 13:58:41 CQG WebAPI websocket (16) | Starting SSL 3/2 connection. | 2016-09-17 13:58:41 CQG WebAPI websocket (16) | SSL connection established. | 2016-09-17 13:58:41 CQG WebAPI | Opening websocket. | 2016-09-17 13:58:41 CQG WebAPI | Sending websocket handshake. | 2016-09-17 13:58:41 CQG WebAPI | Received websocket handshake acknowledgment. | 2016-09-17 13:58:41 CQG WebAPI | Web socket state is now open. | 2016-09-17 13:58:41 CQG FIX Trading | Websocket connected. | 2016-09-17 13:58:41 CQG FIX Trading | Sending market data logon message. | 2016-09-17 13:58:41 CQG FIX Trading | Market data logon unsuccessful. Server message: Username or password is incorrect | 2016-09-17 13:58:41 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-09-17 13:58:41 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-09-17 13:58:41 CQG WebAPI websocket (16) | SSL shutdown indicates not able to send 'close notify'. | 2016-09-17 13:58:41 CQG WebAPI websocket (16) | SSL has been shut down. | 2016-09-17 13:58:41 CQG WebAPI websocket (16) | SSL object has been freed. SSL state is now disconnected. | 2016-09-17 13:58:41 CQG WebAPI websocket (16) | Shutdown and closed. | 2016-09-17 13:58:41 CQG WebAPI | Websocket closed. | 2016-09-17 13:58:41 CQG FIX Trading | Websocket closed. | 2016-09-17 13:58:41 CQG FIX Trading | Disconnected. | 2016-09-17 13:58:41 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-09-17 13:58:41 File >> Disconnect selected. | 2016-09-17 13:58:42 CQG FIX Trading | Disconnected. | 2016-09-17 13:58:42 |