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Date/Time: Fri, 10 Jan 2025 15:52:26 +0000



Post From: Missing Data

[2016-09-14 17:34:21]
Sierra Chart Engineering - Posts: 104368
You cannot switch between services like you are. This is not going to work properly.

You are not using the correct symbols. Each service has its own symbols. You need to use the symbols in File >> Find Symbol for the specific Service you are using.

You cannot use ESZ16 with Gain Capital because it has a two digit year.

Here is the relevant help topic about this:
http://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.3

You really need to install another copy of Sierra Chart with each one set to use a separate service:
http://www.sierrachart.com/index.php?page=doc/MultipleServices.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-09-14 17:35:38