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Date/Time: Fri, 10 Jan 2025 17:47:56 +0000



Post From: backfill download time

[2016-09-13 23:16:43]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
http://www.sierrachart.com/index.php?page=doc/MessageLog.html#Clearing

Go to one of the charts and select Edit >> Delete All Data and Download.

Provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

Also, you should use the Sierra Chart Exchange Data Feed:
http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php

We are not able to help with TD Ameritrade problems if that is where the source of the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-09-13 23:17:03