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Date/Time: Fri, 10 Jan 2025 16:55:01 +0000



Post From: Initialization Error

[2016-09-09 19:01:16]
Sierra Chart Engineering - Posts: 104368
If you are still having a problem with Trade Position Updates not being received from Interactive Brokers, then Interactive Brokers needs to examine the log files when you have this problem in the newer versions of Sierra Chart and tell us what the issue is.

We still maintain very clearly that the position of Interactive Brokers is wrong and they need to solve this problem on their side. For them to claim the issue is something that we need to solve is complete and total insanity. We will say this publicly.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-09-09 19:02:43