Login Page - Create Account

Support Board


Date/Time: Fri, 10 Jan 2025 13:16:28 +0000



Post From: Time Bars shown but with a Range Bar Setting

[2016-09-06 17:22:30]
Sierra Chart Engineering - Posts: 104368
The missing data for the June 2011 gold contract has been corrected. Follow the instructions here to re-download the missing data for that particular contract month:
http://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading


I am trying to understand why the data is being displayed as time when the setting is set to a range bar.
We really do not understand this. This is very vague from our perspective. You need to make reference to one specific bar by Date-time and time zone and explain the issue with it, and why you expect it to appear a certain way.

For help with Range Bar issues, refer to this help topic:
http://www.sierrachart.com/index.php?page=doc/helpdetails47.html

It is very comprehensive and explains all possibilities. The quotation for an extra cost for this support request is if we have to do a detailed analysis for you which is not included in our standard support.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing