Support Board
Date/Time: Fri, 10 Jan 2025 13:20:09 +0000
Post From: FXCM FIX trading
| [2016-08-30 13:51:43] |
| moya - Posts: 19 |
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Hello, I'm trying to connect to my FXCM account through SC software. I entered all the credentials FXCM provided me and followed your guidlines. It dosen't work. I checked my username and password and both work. Thank you for your help. Here is the log: Reading Internal Order ID file. | 2016-08-30 15:44:08 Reading Trade Orders file. | 2016-08-30 15:44:08 Reading Trade Positions file. | 2016-08-30 15:44:08 Software version: 1455 | 2016-08-30 15:44:08 Uses New Spreadsheets | 2016-08-30 15:44:08 Usage end date: 2016-09-14 | 2016-08-30 15:44:08 Enabled for: Advanced Features. | 2016-08-30 15:44:08 Enabled for: Advanced Features 2. | 2016-08-30 15:44:08 Enabled for: Sierra Chart Historical Data Service. | 2016-08-30 15:44:08 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2016-08-30 15:44:08 Enabled for: INDEXES_DATA_BARCHART | 2016-08-30 15:44:08 Enabled for: Eurex with Market Depth | 2016-08-30 15:44:08 Received 2 data feed usernames. | 2016-08-30 15:44:08 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-08-30 15:44:08 Current selected Data/Trading service: FXCM FIX Trading | 2016-08-30 15:44:08 Chart Update Interval: 500 | 2016-08-30 15:44:08 Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2016-08-30 15:44:08 2016-08-30 15:44:12 Local computer time | 2016-08-30 15:44:08 2016-08-30 13:44:12 Local computer time in UTC | 2016-08-30 15:44:08 2016-08-30 15:44:12 Local computer time in SC Time Zone | 2016-08-30 15:44:08 2016-08-30 13:44:14 Server time in UTC | 2016-08-30 15:44:08 Local computer UTC time and Server UTC time difference: 2 seconds. | 2016-08-30 15:44:08 Program path: P:\SierraChart\ | 2016-08-30 15:44:08 Data Files path: P:\SierraChart\Data\ | 2016-08-30 15:44:08 OS Version Number: 6.1 | 2016-08-30 15:44:08 Locale Setting: C | 2016-08-30 15:44:08 Checking for new symbol settings for fxcm | 2016-08-30 15:44:08 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-08-30 15:44:08 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-08-30 15:44:08 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-08-30 15:44:08 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-08-30 15:44:08 Symbol settings are up-to-date for fxcm | 2016-08-30 15:44:08 Files to Open on Start up | Opening file: Passage_Ordre.cht | 2016-08-30 15:44:15 GER30 [CV] 2 Min #1 | Reloading chart. | 2016-08-30 15:44:15 GER30 [CV] 2 Min #1 | No contract months found for symbol. Unable to build continuous futures contract chart. | 2016-08-30 15:44:15 GER30 [CV] 2 Min #1 | There are no continuous futures contract symbols. Loading data normally. | 2016-08-30 15:44:15 Using Bid/Ask average for last trade price for GER30 | 2016-08-30 15:44:16 Intraday data recording state for symbol GER30 is set to download 'Pending'. | 2016-08-30 15:44:16 HD Request # 2 | Downloading Intraday chart data for GER30 to the file GER30.scid. Service: fxcm | 2016-08-30 15:44:16 HD Request # 2 | Download start Date-Time: 2016-08-30 10:04:25.000 | 2016-08-30 15:44:16 HD Request # 2 | Using server: ds4.sierracharts.com port 10149 | 2016-08-30 15:44:16 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-30 15:44:16 Socket (4) | Connected. | 2016-08-30 15:44:16 HD Request # 2 | Sending historical data logon request message. | 2016-08-30 15:44:16 HD Request # 2 | Requesting Intraday data. Start Date-Time: 2016-08-30 10:04:25. Record interval: 0. Symbol: GER30 | 2016-08-30 15:44:16 HD Request # 2 | Decompressing data. | 2016-08-30 15:44:17 HD Request # 2 | Receiving Intraday data for GER30 starting at 2016-08-30 10:04:25 | 2016-08-30 15:44:17 HD Request # 2 | Timestamp of first Intraday data file record written: 2016-08-30 10:04:34 | 2016-08-30 15:44:17 FXCM FIX Trading | Connecting to trading server fixreal.fxcorporate.com. Port 8031. | 2016-08-30 15:44:17 FXCM FIX Trading session socket (0) | Resolved address fixreal.fxcorporate.com to IP 204.8.241.24. | 2016-08-30 15:44:17 FXCM FIX Trading session socket (5) | Connected. | 2016-08-30 15:44:17 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-08-30 15:44:17 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-08-30 15:44:17 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-08-30 15:44:17 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-08-30 15:44:17 Socket (4) | Shutdown and closed. | 2016-08-30 15:44:17 HD Request # 2 | Historical data for GER30 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2016-08-30 15:44:17 The network socket for historical data has been closed. | 2016-08-30 15:44:17 HD Request # 2 | Received 12752 records from 2016-08-30 10:04:25 to 2016-08-30 15:44:18 (5.7 hours) and wrote 12749 records for GER30 | 2016-08-30 15:44:17 HD Request # 2 | Intraday download COMPLETE for GER30. Completion time: 2s. Unique request ID: 1 | 2016-08-30 15:44:17 Removed historical data download ID 1 | 2016-08-30 15:44:17 FXCM FIX Trading session: Sending the Logon message. | 2016-08-30 15:44:17 FXCM FIX Trading session: Session connected. Sent User Request (BE) message. | 2016-08-30 15:44:17 FXCM FIX Trading session | User status text from BF message: 19915;DAS 19915: ZDas Exception ORA-20003: Access denied ORA-06512: at "E10R2.API", line 440 ORA-06512: at line 1 | 2016-08-30 15:44:18 FXCM FIX Trading session: Logon Error. Expecting logout message from server. | 2016-08-30 15:44:18 * FXCM FIX Trading session: Received a Logout message. Text = user not recognised or password incorrect.2 | 2016-08-30 15:44:18 FXCM FIX Trading session: Sending a Logout message. Text = Received Logout message. | 2016-08-30 15:44:18 FXCM FIX Trading session socket (5) | Shutdown and closed. | 2016-08-30 15:44:18 FXCM FIX Trading session: Disconnected. | 2016-08-30 15:44:18 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-08-30 15:44:18 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-08-30 15:44:18 FXCM FIX Trading | Disconnected. | 2016-08-30 15:44:18 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-08-30 15:44:18 FXCM FIX Trading | Connecting to trading server fixreal.fxcorporate.com. Port 8031. | 2016-08-30 15:44:20 FXCM FIX Trading session socket (0) | Resolved address fixreal.fxcorporate.com to IP 204.8.241.24. | 2016-08-30 15:44:20 FXCM FIX Trading session socket (6) | Connected. | 2016-08-30 15:44:21 FXCM FIX Trading session: Sending the Logon message. | 2016-08-30 15:44:21 FXCM FIX Trading session: Session connected. Sent User Request (BE) message. | 2016-08-30 15:44:21 FXCM FIX Trading session | User status text from BF message: 19915;DAS 19915: ZDas Exception ORA-20003: Access denied ORA-06512: at "E10R2.API", line 440 ORA-06512: at line 1 | 2016-08-30 15:44:21 FXCM FIX Trading session: Logon Error. Expecting logout message from server. | 2016-08-30 15:44:21 * FXCM FIX Trading session: Received a Logout message. Text = user not recognised or password incorrect.2 | 2016-08-30 15:44:21 FXCM FIX Trading session: Sending a Logout message. Text = Received Logout message. | 2016-08-30 15:44:21 FXCM FIX Trading session socket (6) | Shutdown and closed. | 2016-08-30 15:44:21 FXCM FIX Trading session: Disconnected. | 2016-08-30 15:44:21 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-08-30 15:44:21 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-08-30 15:44:21 FXCM FIX Trading | Disconnected. | 2016-08-30 15:44:21 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-08-30 15:44:21 FXCM FIX Trading | Connecting to trading server fixreal.fxcorporate.com. Port 8031. | 2016-08-30 15:44:24 FXCM FIX Trading session socket (0) | Resolved address fixreal.fxcorporate.com to IP 204.8.241.24. | 2016-08-30 15:44:24 FXCM FIX Trading session socket (7) | Connected. | 2016-08-30 15:44:25 FXCM FIX Trading session: Sending the Logon message. | 2016-08-30 15:44:25 FXCM FIX Trading session: Session connected. Sent User Request (BE) message. | 2016-08-30 15:44:25 FXCM FIX Trading session | User status text from BF message: 19915;DAS 19915: ZDas Exception ORA-20003: Access denied ORA-06512: at "E10R2.API", line 440 ORA-06512: at line 1 | 2016-08-30 15:44:25 FXCM FIX Trading session: Logon Error. Expecting logout message from server. | 2016-08-30 15:44:25 * FXCM FIX Trading session: Received a Logout message. Text = user not recognised or password incorrect.2 | 2016-08-30 15:44:25 FXCM FIX Trading session: Sending a Logout message. Text = Received Logout message. | 2016-08-30 15:44:25 FXCM FIX Trading session socket (7) | Shutdown and closed. | 2016-08-30 15:44:25 FXCM FIX Trading session: Disconnected. | 2016-08-30 15:44:25 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-08-30 15:44:25 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-08-30 15:44:25 FXCM FIX Trading | Disconnected. | 2016-08-30 15:44:25 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-08-30 15:44:25 FXCM FIX Trading | Connecting to trading server fixreal.fxcorporate.com. Port 8031. | 2016-08-30 15:44:28 FXCM FIX Trading session socket (0) | Resolved address fixreal.fxcorporate.com to IP 204.8.241.24. | 2016-08-30 15:44:28 FXCM FIX Trading session socket (8) | Connected. | 2016-08-30 15:44:28 FXCM FIX Trading session: Sending the Logon message. | 2016-08-30 15:44:28 FXCM FIX Trading session: Session connected. Sent User Request (BE) message. | 2016-08-30 15:44:28 FXCM FIX Trading session | User status text from BF message: 19915;DAS 19915: ZDas Exception ORA-20003: Access denied ORA-06512: at "E10R2.API", line 440 ORA-06512: at line 1 | 2016-08-30 15:44:28 FXCM FIX Trading session: Logon Error. Expecting logout message from server. | 2016-08-30 15:44:28 * FXCM FIX Trading session: Received a Logout message. Text = user not recognised or password incorrect.2 | 2016-08-30 15:44:28 FXCM FIX Trading session: Sending a Logout message. Text = Received Logout message. | 2016-08-30 15:44:28 FXCM FIX Trading session socket (8) | Shutdown and closed. | 2016-08-30 15:44:28 FXCM FIX Trading session: Disconnected. | 2016-08-30 15:44:28 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-08-30 15:44:28 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-08-30 15:44:28 FXCM FIX Trading | Disconnected. | 2016-08-30 15:44:28 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-08-30 15:44:28 Date Time Of Last Edit: 2016-08-30 13:53:59
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