Login Page - Create Account

Support Board


Date/Time: Sun, 12 Jan 2025 14:58:30 +0000



Post From: Errors with IB for vixu16 & vix-201609-cfe-usd-1000

[2016-08-29 17:50:50]
User686802 - Posts: 69
What kind of smart alec reply is 'do not use vixu16' why don't you tell me how to get vix sept futures

Below is log for vixu16 as requested. Please make sense with your replies.
Software version: 1455 | 2016-08-29 13:29:25

Uses New Spreadsheets | 2016-08-29 13:29:25

Usage end date: 2017-10-30 | 2016-08-29 13:29:25

Enabled for: Advanced Features. | 2016-08-29 13:29:25

Enabled for: Advanced Features 2. | 2016-08-29 13:29:25

Enabled for: Sierra Chart Historical Data Service. | 2016-08-29 13:29:25

Allow Support for Sierra Chart Data Feeds is enabled. | 2016-08-29 13:29:25

Current selected Data/Trading service: Interactive Brokers | 2016-08-29 13:29:25

Chart Update Interval: 500 | 2016-08-29 13:29:25

Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-08-29 13:29:25

2016-08-29 13:29:25 Local computer time | 2016-08-29 13:29:25

2016-08-29 17:29:25 Local computer time in UTC | 2016-08-29 13:29:25

2016-08-29 13:29:25 Local computer time in SC Time Zone | 2016-08-29 13:29:25

2016-08-28 08:13:01 Server time in UTC | 2016-08-29 13:29:25

Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-08-29 13:29:25

Program path: C:\SierraChart\ | 2016-08-29 13:29:25

Data Files path: C:\SierraChart\Data\ | 2016-08-29 13:29:25

OS Version Number: 6.2 | 2016-08-29 13:29:25

Locale Setting: C | 2016-08-29 13:29:25



Interactive Brokers | Using primary service for historical data for VIXU16 | 2016-08-29 13:30:41

VIXU16 1 Min #15 | Reloading chart. | 2016-08-29 13:30:41

Interactive Brokers | Starting real-time market data updates for: VIXU16. ID: 72 | 2016-08-29 13:30:43

Subscribing to real-time True Data for symbol: VIXU16 SecurityType: STK Exchange: SMART Currency: USD | 2016-08-29 13:30:43

Interactive Brokers | Subscribing to Symbol: VIXU16, SecurityType: STK, Expiration: , Exchange: SMART, Currency: USD, Multiplier: | 2016-08-29 13:30:43

Interactive Brokers | Requesting security definition data for: VIXU16. ID: 72 | 2016-08-29 13:30:43

Starting first historical Intraday data download. When complete another download will be done from the primary service. Symbol: VIXU16 | 2016-08-29 13:30:43

Intraday data recording state for symbol VIXU16 is set to download 'Pending'. | 2016-08-29 13:30:43

Market data subscription status is not known while delaying historical data download for symbol: VIXU16 | 2016-08-29 13:30:43

Delaying start of download for VIXU16 | 2016-08-29 13:30:43

Symbol Error - VIXU16 is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-08-29 13:30:45

Symbol Error - VIXU16 is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-08-29 13:30:45

Symbol Error - VIXU16 is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-08-29 13:30:45

HD Request # 127 | Downloading Intraday chart data for VIXU16 to the file VIXU16.scid. Service: cfefut | 2016-08-29 13:30:46

HD Request # 127 | Download start Date-Time: 2016-08-23 10:10:53.000 | 2016-08-29 13:30:46

HD Request # 127 | Using server: ds6.sierracharts.com port 10149 | 2016-08-29 13:30:46

Socket (0) | Resolved address ds6.sierracharts.com to IP 8.18.161.131. | 2016-08-29 13:30:46

Socket (1130) | Connected. | 2016-08-29 13:30:46

HD Request # 127 | Sending historical data logon request message. | 2016-08-29 13:30:46

HD Request # 127 | Requesting Intraday data. Start Date-Time: 2016-08-23 10:10:53. Record interval: 0. Symbol: VIU16 | 2016-08-29 13:30:46

HD Request # 127 | Decompressing data. | 2016-08-29 13:30:47

HD Request # 127 | Receiving Intraday data for VIXU16 starting at 2016-08-23 10:10:53 | 2016-08-29 13:30:47

HD Request # 127 | Timestamp of first Intraday data file record written: 2016-08-23 10:11:11 | 2016-08-29 13:30:47

Socket (1130) | Shutdown and closed. | 2016-08-29 13:30:47

The network socket for historical data has been closed. | 2016-08-29 13:30:47

HD Request # 127 | Received 59727 records from 2016-08-23 10:10:53 to 2016-08-29 13:20:47 (6.1 days) and wrote 59726 records for VIXU16 | 2016-08-29 13:30:47

HD Request # 127 | Intraday download COMPLETE for VIXU16. Completion time: 2s. Unique request ID: 130 | 2016-08-29 13:30:47

Removed historical data download ID 130 | 2016-08-29 13:30:47

Real-time Intraday chart data file updates started for VIXU16 | 2016-08-29 13:30:47

Intraday chart data file opened for VIXU16 | 2016-08-29 13:30:47

Interactive Brokers | Using primary service for historical data for VIXU16 | 2016-08-29 13:30:47

Intraday data recording state for symbol VIXU16 is set to download 'Pending'. | 2016-08-29 13:30:47



HD Request # 128 | Downloading Intraday chart data for VIXU16 to the file VIXU16.scid. Service: cfefut | 2016-08-29 13:30:47

HD Request # 128 | Download start Date-Time: 2016-08-29 13:20:47.000 | 2016-08-29 13:30:47

HD Request # 128 | Requesting a total of 0 days and 5401 seconds. | 2016-08-29 13:30:47

HD Request # 128 | IB Backfill - Seconds requested: 5401. Seconds Remaining: 0. | 2016-08-29 13:30:47

HD Request # 128 | Requesting 5401 Seconds of data at 30 secs with ending Date-Time at 2016-08-29 14:40:48 for VIXU16 | 2016-08-29 13:30:47

HD Request # 128 | Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 73. | 2016-08-29 13:30:49

HD Request # 128 | Error downloading historical Intraday data for VIXU16. The symbol is unknown to the server. | 2016-08-29 13:30:49

HD Request # 128 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for VIXU16 | 2016-08-29 13:30:49

HD Request # 128 | Intraday download COMPLETE for VIXU16. Completion time: 2s. Unique request ID: 131 | 2016-08-29 13:30:49

Removed historical data download ID 131 | 2016-08-29 13:30:49

Real-time Intraday chart data file updates started for VIXU16 | 2016-08-29 13:30:49

Intraday chart data file opened for VIXU16 | 2016-08-29 13:30:49



Message from IB: No historical data query found for ticker id:73. IB Error Code: 366. Request ID: 73. | 2016-08-29 13:30:49