Support Board
Date/Time: Fri, 10 Jan 2025 13:07:04 +0000
Post From: cannot connect to broker
| [2016-08-22 05:38:13] |
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OK this is unusual. It appears as though the Gain Capital server is having a problem. Follow the instructions here to attach the FIX log: Providing FIX Log to Support And we will follow up with them. It is not going to help us to call you about something like this. There is nothing more we could determine. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-22 05:38:36
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