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Date/Time: Fri, 10 Jan 2025 13:37:55 +0000



Post From: cannot connect to broker

[2016-08-22 04:56:54]
Sierra Chart Engineering - Posts: 104368
We will call you if necessary. Thank you for the attachment.

We see everything is configured correctly.

Try submitting a Buy Limit order below the market in Sierra Chart for the same symbol and see if it is accepted.

If not, provide the line in the Trade >> Trade Service Log which shows the error message.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing