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Date/Time: Fri, 10 Jan 2025 13:27:09 +0000



Post From: cannot connect to broker

[2016-08-22 04:34:47]
Sierra Chart Engineering - Posts: 104368
There is no connection problem to Gain Capital:
GAIN Capital/OEC | Connected to data and trading server. | 2016-08-21 22:15:39

However, you are using an incorrect symbol or symbols. Here is an example:
HD Request # 10 | Error downloading historical Intraday data for QCLV16. FIX reject reason: Unknown contract | 2016-08-21 22:15:40

Refer to help topic 1.3:
https://www.sierrachart.com/index.php?l=doc/helpdetails1.php#h1.3
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-08-22 04:35:32