Support Board
Date/Time: Fri, 10 Jan 2025 09:39:35 +0000
Post From: Program froze upon opening Chart Book
| [2016-08-17 01:01:16] |
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I had another issue with an intraday chart book of market stats, which took 10 minutes to load data for maybe 10 charts. And this was after I changed the intraday refresh to 2 seconds, and 30 days max data. The simply makes no sense. We would expect this to open in a matter of seconds. The only thing we can think of is that this must be hardware or operating system related. All known performance issues including hardware issues are documented here: Https://www.sierrachart.com/index.php?l=helpdetails30.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |