Support Board
Date/Time: Fri, 10 Jan 2025 09:03:18 +0000
Post From: Error NQ
| [2016-08-17 00:57:54] |
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We need to confirm that you do have the latest version. What is the version number? Follow through the steps: 1. Update Sierra Chart to the current version to ensure you have the current version: http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate 2. When you start Sierra Chart enable the "Safe Mode" option on the Login window. 3. Follow through the instructions here to increase the Intraday Data Storage Time Unit to 1 Minute: http://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.12 4. Follow through the instructions in this section to delete the Intraday data files you are actively using: http://www.sierrachart.com/index.php?page=doc/helpdetails30.html#h30.16 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |