Support Board
Date/Time: Sun, 24 Nov 2024 03:27:35 +0000
Post From: Unable to view exchange traded calendar spreads TT FIX
| [2013-07-27 01:56:43] |
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In our experience, if you select a futures market in the Find Symbol window and press the Get Spread Symbols and no spreads appear, and there are spread/strategies available for that particular futures market, then the FIX adapter is definitely not sending them. What you need to do is contact your IT staff and have them look at the security definition request in the FIX logs sent from Sierra Chart and see what the particular issue is. Is there something wrong with the request from Sierra Chart? Possibly, but this is unlikely. The more likely case is that the FIX adapter is not properly configured. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |