Support Board
Date/Time: Fri, 10 Jan 2025 09:16:16 +0000
Post From: Error NQ
| [2016-08-10 19:06:06] |
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First, log into this Support Board with your current Sierra Chart account. You can do that with Help >> Support Board. And update Sierra Chart to the current version: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate When it happens again provide a copy of the Message Log so we can see if that is the problem. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog In the last three weeks, there have been incidents of historical data corruption due to apparently some network operator corrupting the data. We want to see if that is what is happening in your case. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |