Support Board
Date/Time: Thu, 09 Jan 2025 19:32:23 +0000
Post From: Loading Issues
| [2016-08-02 00:28:13] |
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The best conclusion we can come to at this time is that this problem is apparently due to some kind of problem your ISP is having or some Internet service provider they are working with where network data is getting corrupted from our server. We only have 2 known instances of this. This is quite an unusual problem. Who is your Internet service provider? What we want you to do is to go to one of the charts that does not have complete or accurate data and select "Edit >> Delete All Data and Download". The chart data should re-download without any problem in less than a minute. If not, there continues to be a problem. However, the problem with Sierra Chart freezing and using high CPU usage is solved in the latest prerelease. This will no longer happen. But that was only a side effect of this data corruption. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-02 00:29:07
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