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Date/Time: Thu, 09 Jan 2025 20:05:28 +0000



Post From: Loading Issues

[2016-08-01 18:22:47]
Sierra Chart Engineering - Posts: 104368
We think we have more of an understanding about this error message:


DTC - Unrecognized message. Size: 0. Type: 0. | 2016-08-01 07:41:28


It may be caused by a server problem on our side.

It is a large number of these messages added to the Message Log causing the freezing. This has now been solved.

Update as soon as possible to Prerelease 1449 following these instructions:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing