Support Board
Date/Time: Thu, 09 Jan 2025 18:54:42 +0000
Post From: Account re-activation
| [2016-08-01 18:13:06] |
| User92573 - Posts: 538 |
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Sorry, I thought services balance and usage credit were different. My usage has expired but I still have $38.95 service credit. The information icon offers: This is an available balance which can be used for the following services: Sierra Chart Usage Time. Telephone and Remote Assistance Support. Sierra Chart Real-time and Historical Data Feed. Text-to-speech alerts. SMS messages. At this time I want to add $150, or a specific n-months for the SC Sierra Chart Package 3 as opposed to a specific support request which I thought the residual $38.95 related to? That's what is throwing me off. There seems to be two account areas but one portal. Paul |