Support Board
Date/Time: Thu, 09 Jan 2025 19:53:28 +0000
Post From: Account Balance and Positions Not Showing in Platform
[2016-07-28 05:03:39] |
Sierra Chart Engineering - Posts: 104368 |
Confirm that you are using the Rithmic trading platform service with Sierra Chart? You should see the account balance data on the Balance tab: https://www.sierrachart.com/index.php?page=doc/TradeStatusWindows.html#BalanceTab Reconnect to data feed following the instructions here: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-28 05:05:01
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