Support Board
Date/Time: Thu, 09 Jan 2025 19:47:28 +0000
Post From: Spreadsheet Alerts
| [2016-07-27 05:18:25] |
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It is not within the scope of our support even for an additional cost to provide trading system or System/Alert debugging. For an understanding of this, refer to: Automated Trading Management: Troubleshooting Automated Trading System Behavior If the problem is you are getting an ignored Spreadsheet signal, then update Sierra Chart to the latest prerelease following the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate If you already have the prerelease, still update. The version number is the same. To assist you with this kind of problem we have added enhanced logging to these Spreadsheet studies. Refer to: https://www.sierrachart.com/index.php?page=doc/SystemsAlerts.php#IgnoredSignalsTroubleshooting This will tell you exactly what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-07-27 05:19:30
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