Support Board

Date/Time: Thu, 26 Sep 2024 23:30:38 +0000

Post From: Some symbols not updating from SC Data - All Services

[2016-07-25 08:42:57] Link To Thread - Link To Post [Go To First Post]
bjohnson777 (Brett Johnson) - Posts: 284
Source: SC Data - All Services Time period is intraday (Chart Settings >> "Intraday Chart Only") Symbols: XIV and TVIX Skimming through the board, I tried the: Global Settings >> Symbol Settings >> Full Reset It didn't do anything. I'm guessing internal references didn't change. I've done multiple: Edit >> Delete All Data And Download to force full downloads. No luck, but XIV went totally empty today. I just retried the steps on the current release. Still no luck. I have a dozen or so other symbols that work fine on intraday. I'm guessing something's stuck on the server side. This has been going on awhile with these 2 symbols, but I haven't had the time to dig in and troubleshoot. Thanks