Support Board
Date/Time: Wed, 08 Jan 2025 17:22:54 +0000
Post From: problems with TOPSTEPTRADR
| [2016-07-02 09:20:07] |
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Also it is rather clear the problem you are experiencing is totally unrelated to the order ID issue. The Rithmic error messages in the Trade Service Log say "account not active". You need to contact Top Step Trader about this and let them know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |