Login Page - Create Account

Support Board


Date/Time: Sat, 23 Nov 2024 17:56:37 +0000



Post From: Chart data died

[2013-07-23 18:55:03]
Sierra Chart Engineering - Posts: 104368


Please also update to the latest Sierra Chart version by selecting Help >> Download Prerelease. After this update, follow the instructions in this section here to use the new FIX connection:
https://www.sierrachart.com/index.php?l=doc/CTS_T4.php#UsingFIX

If you still have difficulty, please describe the problem and provide us a copy of the Message Log. Here are the instructions:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing