Support Board
Date/Time: Wed, 08 Jan 2025 17:33:40 +0000
Post From: Topsteptrader Rithmic Account Won't Connect
| [2016-06-29 15:23:02] |
| Viacheslav Malafeev - Posts: 88 |
|
Never experienced this problem before, but today my account won't connect to Rithmic. (it connects fine with another platform). Could you help please? Here's the log: Software version: 1436 | 2016-06-29 10:20:01 Uses New Spreadsheets | 2016-06-29 10:20:01 Usage end date: 2016-07-21 | 2016-06-29 10:20:01 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-06-29 10:20:01 Current selected Data/Trading service: Rithmic Trading | 2016-06-29 10:20:01 Chart Update Interval: 300 | 2016-06-29 10:20:01 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2016-06-29 10:20:01 2016-06-29 11:20:01 Local computer time | 2016-06-29 10:20:01 2016-06-29 15:20:01 Local computer time in UTC | 2016-06-29 10:20:01 2016-06-29 10:20:01 Local computer time in SC Time Zone | 2016-06-29 10:20:01 2016-06-29 15:11:35 Server time in UTC | 2016-06-29 10:20:01 Local computer UTC time and Server UTC time difference: 13 seconds. | 2016-06-29 10:20:01 Program path: C:\SierraChart\ | 2016-06-29 10:20:01 Data Files path: C:\SierraChart\Data\ | 2016-06-29 10:20:01 OS Version Number: 6.2 | 2016-06-29 10:20:01 Locale Setting: C | 2016-06-29 10:20:01 Rithmic Trading | Port for executable: 62391 | 2016-06-29 10:20:07 Listening socket (7252), port 62391 | Closed. | 2016-06-29 10:20:07 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-06-29 10:20:07 Rithmic Trading | Connecting to the server 127.0.0.1. Port 62391 | 2016-06-29 10:20:09 Socket (24) | Connected. | 2016-06-29 10:20:09 Rithmic Trading | Connected to server. | 2016-06-29 10:20:09 Rithmic Trading | Sending Encoding Request to server | 2016-06-29 10:20:09 Rithmic Trading | Setting DTC Encoding to Binary | 2016-06-29 10:20:09 Rithmic Trading | Sending logon request message. | 2016-06-29 10:20:09 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-06-29 10:20:09 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-06-29 10:20:09 Rithmic Trading | Message from server: Connecting to Rithmic Paper Trading server. | 2016-06-29 10:20:09 Rithmic Trading | Message from server: Error creating the main object. Error message: os error | 2016-06-29 10:20:42 Rithmic Trading | Received logon response. | 2016-06-29 10:20:42 Rithmic Trading | Server Name: DTC Bridge. | 2016-06-29 10:20:42 Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2016-06-29 10:20:42 Rithmic Trading | Logon error received from server | 2016-06-29 10:20:42 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-06-29 10:20:42 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-06-29 10:20:42 Socket (24) | Closed. No error. | 2016-06-29 10:20:42 Socket (24) | Shutdown and closed. | 2016-06-29 10:20:42 Rithmic Trading | Disconnected. | 2016-06-29 10:20:42 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-06-29 10:20:42 Rithmic Trading | Port for executable: 62412 | 2016-06-29 10:20:44 Listening socket (7260), port 62412 | Closed. | 2016-06-29 10:20:44 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-06-29 10:20:44 Rithmic Trading | Connecting to the server 127.0.0.1. Port 62412 | 2016-06-29 10:20:46 Socket (25) | Connected. | 2016-06-29 10:20:46 Rithmic Trading | Connected to server. | 2016-06-29 10:20:46 Rithmic Trading | Sending Encoding Request to server | 2016-06-29 10:20:46 Rithmic Trading | Setting DTC Encoding to Binary | 2016-06-29 10:20:46 Rithmic Trading | Sending logon request message. | 2016-06-29 10:20:46 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-06-29 10:20:46 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-06-29 10:20:46 Rithmic Trading | Message from server: Connecting to Rithmic Paper Trading server. | 2016-06-29 10:20:46 Rithmic Trading | Message from server: Error creating the main object. Error message: os error | 2016-06-29 10:21:19 Rithmic Trading | Received logon response. | 2016-06-29 10:21:19 Rithmic Trading | Server Name: DTC Bridge. | 2016-06-29 10:21:19 Rithmic Trading | Server protocol version: 7. Client protocol version: 7 | 2016-06-29 10:21:19 Rithmic Trading | Logon error received from server | 2016-06-29 10:21:19 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-06-29 10:21:19 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-06-29 10:21:19 Socket (25) | Closed. No error. | 2016-06-29 10:21:19 Socket (25) | Shutdown and closed. | 2016-06-29 10:21:19 Rithmic Trading | Disconnected. | 2016-06-29 10:21:19 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-06-29 10:21:19 Rithmic Trading | Port for executable: 62435 | 2016-06-29 10:21:21 Listening socket (7268), port 62435 | Closed. | 2016-06-29 10:21:21 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2016-06-29 10:21:21 Rithmic Trading | Connecting to the server 127.0.0.1. Port 62435 | 2016-06-29 10:21:23 Socket (26) | Connected. | 2016-06-29 10:21:23 Rithmic Trading | Connected to server. | 2016-06-29 10:21:23 Rithmic Trading | Sending Encoding Request to server | 2016-06-29 10:21:23 Rithmic Trading | Setting DTC Encoding to Binary | 2016-06-29 10:21:23 Rithmic Trading | Sending logon request message. | 2016-06-29 10:21:23 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2016-06-29 10:21:23 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2016-06-29 10:21:23 Rithmic Trading | Message from server: Connecting to Rithmic Paper Trading server. | 2016-06-29 10:21:23 |