Support Board
Date/Time: Wed, 08 Jan 2025 17:17:25 +0000
Post From: FXCM feed not responding
| [2016-06-24 07:54:34] |
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The network connectivity issue can be anywhere. We do not know where it is. More than likely in your area. It could have something to do with increased activity on the Internet due to the Brexit. We have ran several tests on our side just now to all three of our servers and the response is fine. This is going from the Australia/NZ area to the North American area where the servers are. This is the result: HD Request # 42 | Received 37141 records from 2016-06-23 14:42:39 to 2016-06-24 03:53:05 (13.2 hours) and wrote 37141 records for GER30 | 2016-06-24 03:53:06 Added 16 Time and Sales records to Intraday data file for GER30 after download. | 2016-06-24 03:53:06 HD Request # 42 | Intraday download COMPLETE for GER30. Completion time: 3s. Unique request ID: 40 | 2016-06-24 03:53:06 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |