Support Board
Date/Time: Sat, 01 Feb 2025 08:47:30 +0000
Post From: failure to log in again this morning
| [2016-06-22 17:29:10] |
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Is your ISP Charter Communications? The issue is not Sierra Chart. This is caused by an ISP issue on your side. We are going to be releasing a new version today with new connection details. We apologize for the delay with this but there was a lot of other work that had to be completed first. Although we do not know if the new connection details will work. You could still have the same problem. As an alternative you can use CQG or CTS instead of Rithmic which you are currently using. Both of these are supported: http://www.sierrachart.com/index.php?page=doc/Data.php#Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |