Support Board
Date/Time: Tue, 07 Jan 2025 19:48:10 +0000
Post From: Historical Tick Data - Russell 2000 Emini
| [2016-06-15 20:22:32] |
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The version you are running may have been affected by a problem where historical tick by tick data was not being requested. This has been solved. Update Sierra Chart to the current version following these instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Make sure Sierra Chart is set for a tick by tick data configuration: https://www.sierrachart.com/index.php?page=doc/doc_TickbyTickDataConfiguration.php After both of these, re-download the data in the chart with Edit >> Delete All Data and Download. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |