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Date/Time: Mon, 06 Jan 2025 15:10:36 +0000



Post From: Windows Defender reports trojan in SierraChart installer

[2016-06-04 20:05:11]
Sierra Chart Engineering - Posts: 104368
Plenty of applications use the installer file method without setting off false positives, e.g. Office365.
This proves absolutely nothing.

Obviously, there is nothing we can directly do about this. This is strictly an issue for Microsoft to resolve. We have contacted Microsoft about this and it is up to them to resolve.

You cannot expect any support from us on this issue other than informing you about it, and us telling Microsoft about the problem and providing them the necessary details. This is all we can do.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-06-04 20:13:50