Login Page - Create Account

Support Board


Date/Time: Sat, 04 Jan 2025 07:02:52 +0000



Post From: *URGENT Technical Problem* Chart symbol got abruptly changed without authorization

[2016-05-26 05:23:15]
Sierra Chart Engineering - Posts: 104368
We have thought about all of the different possible reasons why the symbol of the chart can be changed and they are now all currently documented on this page:

http://www.sierrachart.com/index.php?page=doc/doc_SwitchingSymbols.html

Reload that page for the current content.

It is up to you to determine the reason because the logging does not indicate the specific reason why a chart symbol has been changed. As we said there could have been interaction with your computer for reasons which you were not aware of.

Perhaps a small animal stepped on one of the keys of the keyboard causing the shortcut for the next or previous file to be invoked.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-05-26 09:26:45