Support Board
Date/Time: Sat, 04 Jan 2025 07:10:19 +0000
Post From: *URGENT Technical Problem* Chart symbol got abruptly changed without authorization
| [2016-05-24 21:09:20] |
| User972044 - Posts: 154 |
|
Well you can see from the log that a COMPLETE symbol is entered and the custom study loaded on the EUR.USD chart did NOT involve any partial symbol but it was changed somehow when the EUR.USD chart was reloaded at 4:50:39 AM EDT. And only when the chart was reloaded that somehow the symbol was changed. My study does NOT manipulate symbols. It just works with indicators on prices. And I told you I was NOT at my computer at 4:50 AM in the morning and everybody else in my household was sleeping at the time and nobody sleep walks in my family. You can see that the program was loaded fine on the EUR.USD chart until somehow it got reloaded at 4:50:39 AM. So first, can you check WHY all of sudden the chart got reloaded at 4:50:39 AM EDT? And also second, is it possible that the chart can pull the wrong symbol from IB when the chart reloads? This is a VERY SERIOUS issue. I need to get to the bottom of this because I did NOT change the symbol on my end on the chart as you can see the custom study WAS loaded on the EUR.USD chart at first which was the symbol that I wanted to trade. WHY would I change it all of sudden at 4:50 AM? So I am sending you the log for you to check WHY first the EUR.USD chart was all of sudden reloaded at 4:50:39 AM EDT. And then after that, we will check WHY it put in the AUD.NZD symbol instead. Date Time Of Last Edit: 2016-05-24 22:07:44
|